Privacy Policy

Last Updated: July 2026

At ZAYNAHQALB, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Who We Are

ZAYNAHQALB operates this website and online store to provide customers with a premium shopping experience. Our store is powered by Shopify, which enables us to securely process orders, payments, and customer information. Shopify may process certain information necessary to operate and improve the services provided through our store.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Account Information
• Order History
• Exchange Requests
• Customer Support Communications

Payment Information

Payments are securely processed through trusted third-party payment providers.

We do not store your complete debit or credit card information on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Device Information
• Browser Type
• Operating System
• Website Activity
• Pages Visited
• Referral Source
• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Verify and process payments.
• Arrange shipping and delivery.
• Process exchanges.
• Respond to customer inquiries.
• Provide customer support.
• Improve our website and services.
• Personalize your shopping experience.
• Detect and prevent fraud or unauthorized transactions.
• Comply with legal obligations.
• Send promotional emails and marketing communications if you have subscribed.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and website performance.

Cookies help us:

• Keep items in your shopping cart.
• Remember your preferences.
• Improve website functionality.
• Analyze website traffic.
• Measure advertising performance.
• Deliver relevant advertisements.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Third-Party Services

To operate our business efficiently, we work with trusted third-party service providers, including:

• Shopify
• Payment Processors
• Shipping & Courier Partners
• Google Analytics
• Google Ads
• Google Merchant Center
• Meta Pixel
• Email Marketing Providers

These providers receive only the information necessary to perform their services and are required to protect your personal information.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to:

• Process payments.
• Deliver your orders.
• Provide customer support.
• Operate our website.
• Prevent fraud.
• Comply with legal obligations.
• Protect our legal rights.

International Data Transfers

As ZAYNAHQALB serves customers in Pakistan and the United States, your personal information may be processed or stored in countries other than your own through Shopify and our trusted service providers.

We take reasonable measures to ensure your personal information remains protected regardless of where it is processed.

Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While no method of electronic transmission or storage is completely secure, we continuously work to protect your information.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Process exchanges.
• Comply with legal and tax obligations.
• Resolve disputes.
• Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymized where permitted by law.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Request a copy of your information.
• Withdraw consent for marketing communications.
• Object to certain processing activities where applicable.

To exercise any of these rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new collections, exclusive offers, and special announcements.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting our Customer Support team.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove it promptly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will be published on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

ZAYNAHQALB

Email: support@zaynahqalb.com

WhatsApp: +92 345 0095320

Business Address: