Shipping policy
Welcome to ZAYNAHQALB. We are committed to delivering your order safely, promptly, and with the care that reflects our brand values.
ZAYNAHQALB proudly serves customers in Pakistan and the United States, offering a seamless shopping experience with reliable delivery and dedicated customer support.
Free Shipping
We offer FREE standard shipping on all orders delivered within Pakistan and the United States.
There are no additional shipping charges at checkout unless otherwise stated.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation along with your tracking details via email or WhatsApp.
Delivery Time
Estimated delivery times are:
- Pakistan: 3–5 Business Days
- United States: 3–5 Business Days
Delivery times are estimates and may occasionally vary due to public holidays, weather conditions, customs clearance (where applicable), courier delays, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via Email or WhatsApp, allowing you to monitor your shipment until delivery.
Shipping Address
Please ensure that your shipping address, contact number, and recipient information are accurate when placing your order.
ZAYNAHQALB is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Delivery Attempts
Our shipping partners may contact you before delivery. If delivery cannot be completed because the recipient is unavailable or the address provided is incorrect, additional delivery attempts may be made in accordance with the courier's policy.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact our Customer Support team within 48 hours of receiving your order.
Please include your order number along with clear photographs (where applicable) so our team can investigate and assist you promptly.
Contact Customer Support
If you have any questions regarding your order or delivery, our Customer Support team is here to assist.
Email: support@zaynahqalb.com
WhatsApp: +92 345 0095320
Our team will respond as quickly as possible during business hours.
